Products & Services

Every year, shippers leave significant money on the table through unresolved shortage, damage, and late-delivery claims. Freight Metrics & Logic's partners automatically reviews your past shipment history — going back as far as carrier contracts allow — to identify every eligible claim that was never filed or was improperly denied.

Our partners' retroactive audit engine flags shortages, visible and concealed damage events, and service-failure late deliveries across all major parcel carriers. Our partners then file on your behalf, managing the entire dispute lifecycle through to resolution.

Beyond recovery, our partners implement proactive monitoring on your active shipments so future exceptions are caught in real time — before the filing window closes. Our partners' shared cost-recovery model means you only pay when our partners win.

Shipment integrity starts long before a carrier picks up your freight. Improperly constructed pallets and crates are one of the leading causes of in-transit damage — and the resulting claims. Freight Metrics & Logic's partners partner with certified fabricators to procure and build pallets and crates to your exact specifications.

Our partners source the right lumber grades, nail patterns, and deck configurations to meet carrier requirements, ISPM-15 export standards, and your own internal load specs. Every build is documented so you have a defensible record if a damage claim arises.

Whether you need a one-time custom crate for an oversized shipment or an ongoing supply of heat-treated export pallets, our partners' network delivers consistent quality at competitive pricing — with traceability built in.

Our partners' dimensioner is a rugged, accurate tablet built for the demands of warehouse and dock environments. Drop-resistant, dust-proof, and temperature-rated for real-world conditions, it delivers sub-centimeter dimensional accuracy on every scan — no fixed conveyor infrastructure required.

Each scan automatically photographs the shipment and transmits the dimensional data, weight, and image to the cloud in real time. That data flows directly into your TMS and procurement platforms, giving your team a single, auditable record of every package's true footprint before it ever leaves your facility.

For parcel shippers, accurate dimensions eliminate dimensional weight surprises at the carrier's billing cycle. For LTL freight, the system calculates pounds per cubic foot on the spot, identifying the correct NMFC freight class before the bill of lading is printed — so you pay the right rate the first time and have the documentation to dispute any carrier reclassification.

For customers who need a TMS, we can provide one at no cost. The dimensioner integrates directly with the platform so that captured dimensions, shipment photos, and weight data populate the bill of lading automatically — eliminating manual entry, reducing keying errors, and creating a complete, timestamped shipment record from scan to signature.

For companies that want to hand off the complexity of freight management entirely, Freight Metrics & Logic's partners offer a full managed transportation solution. Our partners act as an extension of your logistics team — handling carrier selection, rate negotiation, shipment execution, tracking, exception management, and invoice auditing under one roof.

Our partners' managed solution is built around accountability. Every shipment is tracked against contracted service levels. Every invoice is audited before payment. Every exception — shortage, damage, delay — is identified and actioned automatically, with claims filed on your behalf.

Whether you're moving parcel, LTL, truckload, or a combination of modes, our partners' managed transportation program gives you full visibility and control without the overhead of an in-house freight team. Our partners scale with your volume and report against the KPIs that matter to your business.